Privacy Policy

Last updated: July 3, 2026

Privacy Policy

SunTree Floor respects the privacy of website visitors and customers. This page explains how we collect, use, and protect information through website inquiries, email communication, WhatsApp contact, analytics, and advertising tracking.

Information We Collect

When you submit an inquiry form, leave a message, or contact us by email or WhatsApp, we may collect your name, company name, email address, phone/WhatsApp number, country or market, product interest, project requirements, and other information you provide.

We may also collect website usage data through GA4 and Google Ads, such as page views, button clicks, successful form submissions, device type, traffic source, and approximate location.

How We Use Information

We use the information to respond to inquiries, provide product selection advice, support quotations, communicate about samples or technical files, coordinate export delivery, and improve website and advertising performance.

We do not sell your personal information.

Cookies and Analytics

This website uses Google Analytics 4 and Google Ads for website measurement, advertising performance analysis, and conversion tracking. Conversion events are triggered only on the thank-you page after successful form submission.

You can restrict or delete cookies through your browser settings, but some website functions and measurement data may be affected.

Data Storage and Protection

Form submissions are stored in the website dashboard and may be sent by email to our business mailbox. We take reasonable measures to protect information, but internet transmission cannot be guaranteed to be completely secure.

Third-Party Links

The website may include WhatsApp links, email links, Google services, or other third-party links. Third-party websites or tools have their own privacy policies, and we do not control their data practices.

Contact Us

To request access, correction, or deletion of information you submitted, please contact: sales@suntreefloor.com.