A raised floor pre-shipment inspection checks the goods against the agreed order before dispatch. For an importer supplying projects in Brazil, Chile, Peru or another South American market, the useful starting point is an inspection brief tied to approved specifications and samples.
The inspection is not a replacement for product qualification, project approval or site acceptance. Its value depends on the scope agreed beforehand and on whether findings are resolved before the shipment is released.
Define the inspection brief before the visit
Provide the purchase order, model schedule, approved drawings, finish references and packing requirements. Identify the quantities ready for inspection and the lots to which the findings will apply. Agree responsibilities, access to goods and the evidence required in the report.
SGS describes pre-shipment verification as covering areas including quality, quantity, marking, packing and loading. The exact checks for a raised floor order still need to be specified by the buyer and inspection provider; that general service description is not evidence that a particular SunTree shipment has been inspected or certified.
Match physical goods to the approved references
Check that panel labels, finish references and support components correspond to the order. For a mixed shipment, inspect each specified system rather than assuming one representative panel covers all models and finishes.
| Inspection area | Evidence to request |
|---|---|
| Product identity | Model and finish references tied to the order |
| Dimensions | Recorded measurements against the agreed drawing and tolerances |
| Visible condition | Findings on surfaces, edges and accessible components |
| Understructure | Pedestal ranges, stringer references and listed fixing parts |
| Quantities | Reconciliation with the component schedule and packing list |
| Packaging | Package identifiers, protection, dimensions and handling marks |
| Outstanding issues | Description, disposition and evidence of any correction |
Use the specified measurement method and tolerances. An inspector should not invent a tighter or looser acceptance limit after seeing the goods.
Agree sampling and test limitations
State which checks apply to every package and which use samples. If sampling is used, the plan and acceptance rules should be agreed by the responsible parties. Avoid turning a sample inspection into an unsupported statement that every individual panel is defect-free.
TÜV SÜD describes final random inspection as checking selected samples against specifications and approved samples. A recorded sample result must be read within that scope. The buyer should know what was inspected, what was not and what assumptions the report makes.
Routine dimensional and visual checks do not prove a floor’s concentrated-load rating or installed electrical performance. Review relevant test reports separately and confirm that they apply to the offered assembly. Any witnessed performance testing requires an agreed method, suitable equipment and competent personnel.
Inspect accessories as part of the order
Reconcile grommets, lifting tools, floor boxes, edge components and agreed spares where these are included. Verify that height ranges and component references match the intended installation zones. Missing small components can prevent a complete handover even when the main panel quantity is correct.
Check how mixed components are labelled for the receiving team. If Portuguese or Spanish labels or instructions are required by the order, verify the agreed documents and terminology rather than assuming that all destination teams use the same language.
Keep inspection and shipment release separate
Document whether findings require correction, reinspection or an explicit buyer decision. A supplier’s promise to repair an issue is different from evidence that the repair was completed. Retain the report and any closure records with the purchase order.
Have the destination importer confirm any separately required import or conformity documents. A buyer-arranged inspection does not automatically satisfy every destination requirement, and this checklist does not prescribe a legal clearance process for South America.
Continue checks after arrival
At receipt, reconcile packages, labels and visible condition against the shipping records. Transport or handling damage may arise after a factory inspection. Installed-floor testing and acceptance remain separate stages under the project specification.
For your next order, send SunTree Floor the destination, floor configuration, quantity schedule and proposed inspection requirements to request a documented supply quotation. The South America procurement guide helps align the inspection package with the commercial order.